Our Refund & Return Policy

Refunds & Returns

As all of our products are virtual and downloadable – the following are the conditions for our refund or return policy. 

If any customer of ours has any concerns regarding any downloadable product that is purchased on Pre-Written Fashion Content Store, then they are more than welcome to contact the Senior Project Team, and we will work alongside the paying customer to resolve any issues or complaints that they might have

Please contact us on: info [at] pre-written-fashioncontent [ dot ] store and we will get back to you within 24 hours

The full details of the types of modifications or updates that the team can perform are listed in our ‘How It Works‘ page – and specifically the sub-section on this page is: Can I Ask for a Refund if I Am Unhappy After Making a Purchase?

Please note that our update or modification policy lasts for 30 days from the date of purchase. If 30 days have passed since your purchase, we, unfortunately, cannot assist you with any changes or updates that are free of charge.

Tax Costs

Please Note: the sales price that is listed for each product in our Shop section (or the ‘Shop‘ menu option) is in Australian Dollars (or AUD), and is exclusive of Tax. We automatically calculate taxes for each product based on the customer’s shipping address on checkout

No Shipping Costs

As all of our products are currently virtual and downloadable – (as defined in Woocommerce) – there are No Shipping Costs associated with any product purchased on this site.

Once payment has been confirmed – as defined by the payment method chosen by the customer, and the provider’s payment settling process and timeframe – there will be an automatic email sent to the customer, with a link to download the product(s). This link will be valid for 30 days from the purchase date.

Do You Need Further Clarification?

Contact us at info [at] pre-written-fashioncontent [ dot ]  store for any questions related to our products and shipping, modifications, refunds and returns.